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MNX SPORTSWEAR’S PRIVACY POLICY

By 25th of May 2018 a new regulation came into effect in the European Union, called General Data Protection Regulation (GDPR). It provides strict and specific guidelines on how personal data is gathered and handled. This also affects companies and individuals that reside outside of the EU but collect data from EU citizens. We want to inform you that our company also respects GDPR regulation.

Who we are

Link to our website:
www.mnxsportswear.com

Company information:

Arbos d.o.o.
Batuje 1 f
5262 Črniče
Slovenia
E-MAIL: info@mnxsportswear.com
VAT ID: SI46328289 –  valid VAT member

What personal data do we collect and why?

Check here: https://mnxsportswear.com/my-account/

Personal data is any information that relates to customer and identifies customer personally, either alone or in combination with other information available to us. MNX Sportswear limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, credit-or debit-card information, a description of the item requested or purchased and the IP address of your computer.

1. E-MAIL ADDRESSES AND OTHER DATA

We collect e-mail addresses and other personal data that our customers entered when ordering or registering on our website. The only data that can be later used is email address that is used by MNX Sportswear for promotion purposes only and is not handed to third-parties. We use only those e-mails that our customers entered by their own decision. For email promotions we use Mailchimp service. Mailchimp service saves customer’s IP address in order to prevent data abuse. Mailchimp also saves click rates in statistic purposes only. This data is never used for other purposes and our customers are not being followed elsewhere. Customers can always delete their e-mail address from our email list by clicking on a link that is added in promotion emails.

2. SMS NOTIFICATION
The controller uses Cartfox for sending electronic messages to individuals (SMS, instant messaging applications, e-mails). The Cartfox Privacy Policy and information about the Cartfox provider are available here. The controller manages personal data together with the Cartfox provider.

Personal data of individuals processed within Cartfox include:

  • e-mail address;
  • telephone number;
  • information about the website or application through which the e-mail address and/or telephone number was provided;
  • information about the sending of the messages:
    • message type (SMS, instant messaging application (type of application), e-mail);
    • the date of sending;
    • time of sending;
    • the content of the message sent (e.g., abandoned cart, discount notification, etc.);
  • information about an undelivered message (the date and time of receipt of the undeliverability notification);
  • information about the performed action (e.g., purchase of an item in the abandoned cart, purchase of a discounted item, etc.).

Personal data (e-mail, phone number) are transferred automatically to the joint controller, the Cartfox provider, when an individual provides the data on the website or within the controller’s application.

The legal basis for processing of personal data when using the Cartfox service is:

  • the consent of the individual (for recipients who consented to receiving messages);
  • the controller’s legitimate interest (for recipients who have not consented to receiving messages).

Each message received contains easy unsubscribe instructions. By unsubscribing, the recipient only unsubscribes from receiving Cartfox messages. If you wish to unsubscribe from all communications sent by the controller, you can contact us at sales@dfvu.org.

The purpose of processing personal data within Cartfox is to encourage recipients to purchase products or services on the website or in the controller’s application, or to verify their willingness to enter into a contract (e.g., in the case of abandoned cart messages).

Personal data collected within Cartfox are not disclosed to third parties (other than the joint controller, the Cartfox provider) and the controller has no access to them. Within Cartfox, the controller can only access reports including aggregated and thus anonymized data (e.g., the number of messages sent, the number of purchases via messages sent, etc.).

Personal data processed within Cartfox are not transferred to third countries or international organizations, which means they are not transferred or exported outside the territory of EU Member States.

Information about the retention period of the personal data processed within Cartfox, about the protection of such personal data, and about the rights of individuals relating to their personal data is available in the CARTFOX Privacy and Personal Data Protection Policy. For more information contact us at sales@dfvu.org or the data protection officer JK Group d.o.o., Stegne 27, 1000 Ljubljana, dpo@jkgroup.si, + 386 (0)590 91 794.

 

3. COOKIES AND STATISTICS

All our website tools and extensions are used only for website purposes and are not handed to third-parties.

Google Analytics: mnxsportswear.com uses Google Analytics to track and report website traffic and behaviour.

Facebook Pixel: mnxsportswear.com uses FB Pixel to track website conversions.

WordPress logged-in cookies: These cookies are used by WordPress to authenticate logged-in visitors, password authentication and user verification.

WooCommerce cookies: Cookies are used by WooCommerce plugin to track visitors and their purchased items in the shopping cart.

WooCommerce conversion tracking: This tool helps to track login, checkout and registration success of a customer.

Credit card and PayPal plugin: When customer orders and chooses payment options PayPal or Credit Card, we may use customer’s personal information to prevent potential fraud. For this purpose, we may need to share customer’s personal information with our credit rating providers. This is necessary for the purposes of our legitimate interests in ensuring we are not the victim of fraud and to protect our legal rights set out in the Terms and Conditions.

Embedded contect from other websites

MNX Sportswear may include in promotions other embedded content (YouTube for example). Embedded content from other websites behaves in the exact same way as if you visited those websites. These websites may collect your data, use cookies and monitor your interaction with their embedded content.

Who do we share your data with?

We do not share your data with third-parties in any way. We respect your privacy and act in that manner. If you are not registered on our website, there is no personal information we have or can be seen on our website.

For how long do we retain your data?

We save data for only as long as required to fulfill the purpose for which it was collected, or until you delete profile on our website or write a request for a profile deletion on info@mnxsportswear.com.

How do we protect your data?

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal information.

What rights do you have over your data?

If you are registered on our website, you can always request to receive an exported file of the personal data that our website holds. You can also delete your profile with personal data or request for deletion of that data on info@mnxsportswear.com (you should write us from the e-mail address that you want to be deleted from our data base). We can delete all the data except the basic data that was needed for administrative purposes and has to be stored (for example, data that is entered to create an Ivoice of purchased items).

Batuje, 21.11.2022

 

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